Frequently Asked Questions
How long will it take for you to complete my order?
Every job is different. Some jobs can be produced in minutes while some may take several days to complete. Let us know when you need your job completed and we'll let you know if it can be done. We go to great lengths to meet even your most demanding timelines.
Will you match a sample I print out on my own printer, or a previously printed sample?
At Direct Print Solutions, part of the way we offer fast turnaround and low pricing is by printing to a "pleasing color" standard, using standard ink densities. Therefore, there is no guarantee that your finished piece will approximate your printed sample. This is due in part to the widely varying results from different output devices including inkjet and laser printers, continuous tone proofing devices, high-resolution film-based proofs, and different than true offset lithography. Even from one commercial printing firm to another, there can be significant differences in results. In particular, inkjet and laser prints are known to look substantially different than true offset lithography.
If you require precise color match, please contact us to arrange for a digital color proof.
Bottom line: the final product we produce for you is unlikely to match the output from your inkjet -- it will look more professional!
Can you mail my postcards, brochures, etc. if I send you a mailing list?
Yes! For postcards, brochures and newsletters, Direct Print Solutions will be glad to mail your material to a list of mailing addresses that you supply. You'll have the opportunity to easily upload your mailing list when placing your order, or separately through our mailing list upload page if someone else will be uploading it for you.